FAQ

FAQ2024-02-25T07:43:33-05:00

Frequently Asked Questions

Do You Have Questions? We Have Answers

At My Document Shredding, we specialize in secure document destruction services for businesses and individuals. Our services include on-site shredding, off-site shredding, one-time purges, and scheduled shredding services to meet your specific needs.

Drop-Off Service

We are serious people

Off-Site Sevice

We are passionnate

Witnessed Service

We are determined

Your Questions Answered

Our document shredding process is designed to be simple and secure. Whether you choose on-site or off-site shredding, we handle the collection and destruction of your documents with utmost care and confidentiality. You can trust us to securely dispose of sensitive information while adhering to industry standards and regulations.

Common Queries, Clear Answers

Securely Dispose of Your Medical Records with Confidence!

Can I shred medical documents myself?2023-09-10T09:42:53-04:00

While it is possible to shred medical documents yourself, it is recommended to use a professional medical shredding service to ensure the secure and proper disposal of PHI. Professional shredding services, like Mydocumentshredding.com, have the necessary equipment and procedures in place to ensure the secure destruction of sensitive documents and compliance with HIPAA regulations.

Why is it important to use a secure medical shredding service?2023-09-10T09:41:10-04:00

Using a secure medical shredding service ensures the proper disposal of physical records containing PHI, which is crucial to prevent unauthorized access or disclosure, maintain compliance with HIPAA regulations, and protect the privacy and security of patients.

What are the penalties for HIPAA violations?2023-09-10T09:39:52-04:00

Penalties for HIPAA violations are tiered based on the level of negligence and can range from $100 to $50,000 per violation, with a maximum annual penalty of $1.5 million. Violations can also lead to criminal charges, with fines up to $250,000 and imprisonment for up to 10 years.

Can I watch My Documents Being Shredded?2020-02-25T21:01:09-05:00

Where Can I drop-off my old documents and watch them being shredded?

Neighborhood Parcel offers a convenient and affordable Witnessed Shredding Service Plan. You can arrange to drop-off your sensitive documents at the Neighborhood Parcel of Tewksbury MA where you can arrange to watch them being shredded in real-time for your peace of mind. Appointments are required, service has a $75 minimum.

How soon can I schedule shredding service?2016-10-23T09:17:50-04:00

We like to say YES. As often as we can! We know that your time is valuable that is why we offer document shredding service 7 days a week! You drop off at our location or we come to you for pick up, we make shredding service convenient and affordable.

We often can schedule shredding service in 24 to 48 Hrs and some occasions same day service. You simply call us at (978)636-0301 or visit our Document shredding Service website to make online shredding reservation.

How Much is your shredding cost?2016-10-14T10:53:18-04:00

If you can drop off your material at our Lowell office, you will save even more! We have the lowest Paper shredding rates in area: No transportation surcharges, no hidden fees, pay as you go! Unlike others, we post our rates on line, we have nothing to hide! Great for small quantities and Residential Shredding services.

Can I watch My Documents Being Shredded?2020-02-25T21:01:09-05:00

Where Can I drop-off my old documents and watch them being shredded?

Neighborhood Parcel offers a convenient and affordable Witnessed Shredding Service Plan. You can arrange to drop-off your sensitive documents at the Neighborhood Parcel of Tewksbury MA where you can arrange to watch them being shredded in real-time for your peace of mind. Appointments are required, service has a $75 minimum.

How soon can I schedule shredding service?2016-10-23T09:17:50-04:00

We like to say YES. As often as we can! We know that your time is valuable that is why we offer document shredding service 7 days a week! You drop off at our location or we come to you for pick up, we make shredding service convenient and affordable.

We often can schedule shredding service in 24 to 48 Hrs and some occasions same day service. You simply call us at (978)636-0301 or visit our Document shredding Service website to make online shredding reservation.

How do you destroy CDs and DVD’s?2022-10-12T23:04:10-04:00

We offer secure shredding and destruction of CDs and DVDs. The material is shredded or Incinerated. All Media such as CDs DVDs and Hard Drive must be kept separate from the rest of material to be shredded. We prefer keeping the material in a box and marked “Media” because we handle media destruction through a separate stream.

Do I need to sort the paper? Remove Staples?2014-10-27T22:21:06-04:00

No. Our employees are trained to quickly and accurately shred the material. Also, you do not need to remove paper clips, staples or binder clips. Our industrial shredder is equipped to handle paper clips and staples.

We accept your material in:

  1. Plastic Bins
  2. Boxes
  3. Bags
  4. Leaf Bags
  5. Loose
Are the documents Recycled upon destruction?2014-10-27T22:18:53-04:00

Yes, we recycle 100% of the shredded documents. CD’s and Non recyclables will get incinerated.

We store our records so why do we need a shredding service?2016-10-14T10:53:19-04:00

The period of time that business records are stored should be determined by a retention schedule that takes into consideration the records’ usefulness to the business as well as legal requirements. From a risk management perspective, once this period has passed, the only acceptable way of discarding these records is to destroy them using a method that ensures complete destruction. Oftentimes, documenting the exact date and method used for destruction is not only prudent but a legal requirement.

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